Shipping policy

 At our business, every ribbon bouquet is handmade with love, care, and attention to detail. We want your order to arrive safely and beautifully packaged.

 Please allow 3–7 business days for order processing and preparation. Custom and personalized ribbon bouquets may require additional time to ensure the best quality.

 Shipping Time

 Once your order has shipped, delivery typically takes 3–7 business days, depending on your location and the shipping carrier. Delivery times are estimates and may vary during holidays or due to unexpected delays.

 Shipping Costs

 Shipping costs are calculated at checkout based on your delivery address, package weight, and shipping method.

 Order Tracking

 Once your order has shipped, you will receive a tracking number, if available, so you can follow your package’s delivery progress.

 Shipping Address

 Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

 Damaged or Lost Packages

 We carefully package our ribbon bouquets to help protect them during shipping. If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and bouquet. If your package appears lost or has not arrived within the expected delivery period, please contact us so we can help you investigate the issue.

 We are not responsible for shipping delays caused by weather, holidays, carrier issues, or other circumstances beyond our control. We will do our best to assist you if a delay occurs.

 If you have questions about your order or shipping, please contact us through our website. We are happy to help! Thank you for supporting our small business and choosing our handmade ribbon bouquets. Every order is made with love!